Jean Burgess is a Professor of Digital Media and Director of the QUT Digital Media Research Centre (DMRC). Her research focuses on the uses, cultures and politics of digital media technologies and platforms, as well as new and innovative methods for studying them. Her co-authored and edited books include YouTube: Online Video and Participatory Culture (Polity Press, 2009; 2nd edition 2018), Studying Mobile Media: Cultural Technologies, Mobile Communication, and the iPhone (Routledge, 2012), A Companion to New Media Dynamics (Wiley-Blackwell, 2013), Twitter and Society (Peter Lang, 2014), and The SAGE Handbook of Social Media (SAGE, 2017). She has worked successfully with a range of government, industry and not-for-profit organisations to address the practical challenges and opportunities posed by digital and social media; as well as to deploy advanced digital methods to understand and engage with the concerns of their communities.