FAQs

Essential information

When is CreateX?

CreateX runs from Tuesday 13th November until Saturday 17th November.

Where is CreateX?

CreateX is being held in the Creative Industries Precinct on the Kelvin Grove campus of QUT, it is located on both corners of Musk Ave and Kelvin Grove Road.

Is there parking?

There is limited metered street parking in the Kelvin Grove area as well as limited paid parking available on campus. For more information on parking options, please see QUT’s Transport Systems Page.

What time should I arrive for an event?

Please arrive at least 10 minutes early to allow for everyone to be seated and for the event to start on time.

Where do I get a festival program?

Information for all our events can be found here on our website under the What’s On tab at the top of the page.

Is the festival ticketed?

Most events are free and some also require you to book through EventBrite or Qtix. Some of the music performances will allow attendees in without a booking depending on the room’s capacity. 

Can I volunteer at CreateX?

Yes, if you are a QUT staff member or student please email createxadmin@qut.edu.au.

For more information on volunteer opportunities click here.

 

Ticketing at CreateX

Where can I get tickets?

All events will have a link on their page taking you to their respective ticketing site. If there is no link, check back regularly to see when they become available. 

How do I present my ticket?

Tickets obtained via EventBrite will specify in your confirmation email (Electronic, Printed, Name Only). Please keep a record of your attendance on-hand on your phone, just in case.

The event I want to go to is sold out, what can I do?

If your event is sold out check back later as more tickets may come available. Alternatively you can arrive on the day, at least half an hour before the advertised start time and check at the door if there are any seats still available.

Can I make a group booking?

As most tickets are free group bookings do not apply but if multiple tickets are made under the same name, please be ready with all members of your group prior to entering.

For group bookings for 10 or more people for Ivanov and Inferno please contact Gardens Theatre on (07) 3138 4455.

I can no longer attend, do I need to cancel my ticket or can I just not show up?

Please cancel your ticket as we may be able to give your ticket to someone else who missed out previously. 

For tickets to Inferno or Ivanov please call Gardens Theatre on (07) 3138 4455. 

For tickets booked via EventBrite please email createxadmin@qut.edu.au.

 

Amenities at CreateX

Does CreateX have considerations for persons with disabilities / wheelchair access?

Yes, all of QUT’s rooms are accessible. Please be aware that ‘Participant’ tickets for Inferno are not available for people with diverse access needs.

What food and drink will be available at CreateX?

CreateX will have various food trucks on site outside the Z9 Building on Tuesday 13th November, Friday 16th November and Saturday 17th November. 

Other restaurants and cafes around campus, including those on Carraway Street, are also available.

Can I bring my own food and drink?

You can eat on QUT campus, however food and drink will not be permitted inside the event venues.

Where are the nearest ATMs?

There are two ATMs on Carraway Street and one on Musk Avenue.

 

Other information

Will CreateX be photographed or recorded?

Yes, CreateX will be documented by both photography and video recording. If you do not wish to be shown in this documentation please let festival staff and crew know when you arrive.

Is CreateX an all ages event?

While events are suitable for all ages some content may include adult themes. Inferno is suitable for audiences 13 years and over but participants must be 18 years or over. Ivanov is suitable for audiences 15 years and over.

What is the duration of each event?

The duration of each event can be found on individual events pages under the What’s On tab at the top of the page.

Are dogs permitted at CreateX?

Unfortunately, dogs are not permitted inside QUT Creative Industries buildings.

Design Festival Fashion Show Enquiries

Please contact Melanie Finger on 3138 5619 OR m.finger@qut.edu.au.